FAQ

Frequently Asked Questions

How long does delivery take?

Orders are typically processed within 1–2 business days, with delivery across Malta usually taking 1–3 business days after dispatch.

Are your products suitable for athletes?

Yes. NovaFuel products are designed for athletes, gym-goers, and anyone with an active lifestyle. Always follow the recommended serving instructions and consult a healthcare professional if you have any medical concerns.

How do I use creatine?

For most people, we recommend 5 g of creatine daily. It can be taken at any time of the day, with or without food. Consistency is more important than timing.

How should I store my supplements?

Store all products in a cool, dry place away from direct sunlight. Always keep containers tightly sealed after use.

What payment methods do you accept?

We accept secure online payment methods available during checkout. Additional payment options may be introduced over time.

Can I return my order?

Unopened products may be eligible for return in accordance with our Returns & Refund Policy. Opened supplements cannot be returned for hygiene and safety reasons unless they are faulty or supplied in error.