Returns & Refund Policy
At NovaFuel Nutrition, customer satisfaction is important to us. If you experience any issues with your order, we're here to help.
Returns
For hygiene and safety reasons, we cannot accept returns of opened or used nutritional supplements.
If your product arrives damaged, incorrect, or defective, please contact us within 48 hours of receiving your order.
Refunds
If your return is approved, your refund will be processed to your original payment method.
Please allow several business days for your bank or payment provider to complete the refund.
Non-Refundable Items
The following items cannot be returned:
- Opened supplements
- Used products
- Products damaged due to misuse
- Gift cards (if applicable)
Damaged or Incorrect Orders
If you receive a damaged or incorrect product, please email us with:
- Your order number
- A description of the issue
- Clear photos of the product and packaging
We'll work to resolve the issue as quickly as possible.
Contact
For any questions regarding returns or refunds, please contact us via our Contact page or email us at:
novafuelnutrition@gmail.com