Return and Refund Policy

Last updated: July 2026

At NovaFuel Nutrition, we want you to be completely satisfied with your purchase. If you have any issues with your order, please contact our support team and we will be happy to assist you.

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return:

• The product must be unused, unopened, and in its original packaging.
• The product must be in the same condition as when received.
• Proof of purchase must be provided.

Due to health and hygiene reasons, opened supplements, opened food products, or products where the seal has been broken cannot be returned.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery with:

• Your order number
• Photos of the product and packaging
• A description of the issue

We will review the case and provide a suitable solution.

Refunds

Once your return is received and inspected, we will notify you regarding the approval of your refund.

If approved:

• Your refund will be processed to the original payment method.
• Shipping costs are non-refundable unless the item received was incorrect or damaged.

Please allow your payment provider the necessary time to complete the refund process.

Exchanges

At this time, we do not offer direct exchanges. If you require a different product, please return the original item (if eligible) and place a new order.

Contact Us

If you have any questions regarding returns or refunds, please contact:

NovaFuel Nutrition

Email: novafuelnutrition@gmail.com